In Chisinau I needed to get a train ticket to Iasi in Romania and ticket was issued completly manually including punch paper !
I liked that service that much that I called the customer service to leave a good feedback. Luckly enough modern phones have been installed in front of the station.
While travelling by train from Chisinau to Iasi in Romania, the width of the track changes and its solved in the way that the whole train is lifted up (while you are in it) and each axis is changed to fit the smaller gauge.
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